FAQ
What is silver and what are its properties?
The chemical symbol is Ag. It is a bright, stainless, precious and white mine. It is the whiteest of all metals. When fully polished, a perfect reflective surface is obtained, which is why it is used to make optical mirrors. Silver is a conductor, one of the fastest and best conducting metals. Negative energy in the human body is rapidly dispersed by the presence of silver. It also conducts heat quickly, so that textiles with silver dissipate more quickly than ever. It is anti-bacterial, germ-free and destroys them. It is a soft mineral so it is easy to process.
 
What does “925 mean and how is it determined?
925 is actually the amount of pure silver present in the copper-silver alloy. Pure silver setting is 1000. Due to the softness of the silver mine, there are some difficulties in processing and using. For this reason, some copper is added to the silver to be hardened. Thus, silver is more healthy and long lasting both during processing and use.
 
Are all the products on your site sterling silver 925?
All our products are sterling silver 925. Only some models have been used in combination with silver and bronze, they are also mentioned in the product description.
 
How long can we order at tekbirsilver.com?
The total amount of baskets should be minimum USD 99 at one time.
 
Why can't we order under 99 USD?
Our company only sells wholesale silver. Our prices are wholesale prices. So you must create an order above this amount in one go.
 
Do you ship all over the world?
Yes. We are able to ship to every place that the cargo companies we work with.
Important Notice:
 These countries as following are not carried of silver jewellery delivery with regular cargo companies like DHL, UPS: Azerbaijan, Kazakhistan, Russia, Ukraine, Turkmenistan, Afghanistan, Kyrgystan, Algeria, Libya, Tunisia, Syria and Egypt. The import certificate must be needed for Saudi Arabia. 
 
Which cargo companies do you work with in international orders?
DHL, UPS, Aramex.
 
How many days will your orders arrive?
1-2 business days to Europe and America area in general. It reaches to other regions in 5 working days, although it varies according to its distance.
 
My order within Turkey happens in my hand how many days?
We deliver your orders within 48 hours on average. 1 day overall turkey city centers and central districts, although her subsequent processes vary according to the shipping address, within a maximum of 3 days to reach the other districts.
 
Is there a fee to be a member of tekbirsilver.com?
Membership to our online store is free. To order, discount, campaign and take advantages we offer.
 
Can I shop without being a member of tekbirsilver.com?
You do not have to be a member to shop on our website. After you create your cart, you can complete your order without becoming a member.
 
How can I access a product that I am looking for easily?
In our site search engine available in our site, just type a few letters of the product you are looking for in the search window and press the 'Search' button will be enough. This will allow you to quickly access the product you are looking for, or find the product you are looking for in the main category and subcategories you are interested in from the top or left menu. Our page has been carefully prepared by considering the features and categories during the design.
 
What do I do after complete order?
Payments on our site are received by bank transfer, credit card, Western Union and Moneygram. For orders placed by bank transfer, you must pay to any of the specified bank account numbers within 3 business days. Please do not forget to include the name and surname of the orderer in the description section during the payment process. You do not need to make any transactions with your credit card orders. Your e-mail address will receive information about the status of your order.
 
Which delivery methods can we choose?
The products you have ordered and paid will be delivered to the cargo within 2 working days at the latest. At the moment, our only delivery is cargo. In special cases, you can also call our customer service to receive your orders from our head office.
 
Do I have to provide my card details during shopping?
Payments on our site are received by bank transfer, credit card, Western Union and Moneygram. Every shopping you make from our site is 100% safe. Our system 256-bit SSL (Secure Socket Layer) within the security of your credit card number can not view and reach anyone outside you. As soon as you enter your credit card number, the information of your number is encrypted and sent to the bank. It is not possible to view or access your information by third parties including our company. Your card information is only between you and the bank.
What are the properties of the silver mine?

The chemical symbol is Ag. It is a bright, stainless, precious and white mine. It is the whiteest of all metals. When fully polished, a perfect reflective surface is obtained, which is why it is used to make optical mirrors. Silver is a conductor, one of the fastest and best conducting metals. Negative energy in the human body is rapidly dispersed by the presence of silver. It also conducts heat quickly, so that textiles with silver dissipate more quickly than ever. It is anti-bacterial, germ-free and destroys them. It is a soft mineral so it is easy to process.
 
What is 925 sterling silver and how is it determined?

925 is actually the amount or percentage of pure silver present in the copper-silver alloy. Pure silver setting is 1000. Due to the softness of the silver mine, there are some difficulties in processing and using. For this reason, some copper is added to the silver to be hardened. Thus, silver is more healthy and long lasting both during processing and use.
 
Why do silverware darken? Is darkening silver real?

The only substance silver does not chemically bond is sulfur. Sulfur is abundant in the air. This is caused by gases from car exhausts and chimneys. Human sweat may also darken silver. This does not indicate that a metal is not silver; on the contrary, if it does not tarnish in contact with air and sweat, it should be suspected of silver.
 
What should we pay attention to when choosing silver jewelry?

The most important issue in this regard is the presence of 925 stamp. There may be exceptions to this, but there is a high proportion of 925 stamps. Another issue is a stamp on the company that makes the product, where the brand or company name is written. In addition, the quality of the stones, coatings and workmanship used on the product is very important. Using a silver jewelery for a long time without any problem depends on the best way to ensure these factors.
 
How to understand silver is real?

It is necessary to be an expert to understand whether silver is real. It is very difficult to decide by color. The 925 stamp shows that a jewelry is most likely silver. Silver reacts with air and sweat to oxidize (darkens). This is a feature that distinguishes silver from other mines. In addition, silver can be restored to its original color with very simple techniques, but this is very difficult for other mines.
 
What does German silver mean?

German silver has nothing to do with silver, as is commonly known. It is made of metals such as sheet metal and copper and coated with silver and / or nickel. Unlike silver, it attracts magnets. Distinguishing with real silver is a specialty. It is very difficult to distinguish from color. It's also much cheaper than real silver.
 
What properties of a silver jewelry affect its price?

The mineral value of 925 sterling silver does not change for any product. However, the craftsmanship, the stones used and the quality of the coating determine the price of the jewelry. In addition, the weight of silver is a very important factor in price.
 
How should silver jewelry be stored when not in use?

When silver is not used, it is suitable to be stored in places that are not in contact with air and light. In this way, it can be used for a long time without losing its first day appearance.
 
How to clean oxiding silver?

The most practical method for cleaning silver is to add silver polishing cream to a silver polishing cloth (cotton cloth meets this need) and rub the silver object gently. Thus, silver gets its old color. However, this process may not give much results in fine workmanship products. For this, you need to get help from professionals.
 
Where can I find silver polishing cloth and cream?

These materials are found in some major markets or in stores selling jewelery.
 
What are the effects of silver on the human body?

Silver is one of the best conductive metals, it conducts electricity very well. Silver jewelry that comes into contact with the body relaxes the body by removing the negative ions accumulated in the body. In addition, the so-called "Oligo Activity" of silver allows the elimination of harmful amounts of radiation on human beings. In short, using silver jewelry is one of the ways to get away from stress. Silver objects cleanse bacteria and kill germs. Because of this characteristic of its long known, those who fear poisoning have drunk water from silver containers. The water in the silver container is purified from germs and poison and can be safely drunk. Therefore, it is recommended to give water to the babies in silver glasses. Today, silver foils are used in water filters. Using silver plates, spoons and forks is also effective in destroying germs. For example, the Greeks used silver to clean food and water containers from bacteria. Scientists have determined that no microbe can withstand silver for more than six minutes: Mark Hovel reported in the British Medical Journal that silver is particularly effective in controlling viruses. It is known that surgical instruments are made of silver.
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